Here, you’ll find answers to the most common questions about shopping at Millrace Home. If you need further assistance, feel free to contact our customer support team.
1What is Millrace Home?
Millrace Home is an online store offering high-quality, stylish, and functional home essentials at affordable prices.
2How can I place an order?
Simply browse our collection, add your desired items to the cart, and proceed to checkout. Follow the instructions to complete your purchase securely.
3What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure online payment options.
4How long does shipping take?
Shipping times vary based on your location, but most orders are delivered within 5-10 business days. You’ll receive a tracking number once your order is shipped.
5Do you offer international shipping?
Currently, we ship within the US. We are working on expanding our international shipping options.
6Can I return or exchange an item?
Yes! We offer a 30-day return policy for unused items in their original packaging. Contact us for return instructions.
7What if I receive a damaged or incorrect item?
If you receive a defective or wrong item, please contact us within 7 days of delivery, and we will arrange a replacement or refund.
8How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
9Do you offer discounts or promotions?
Yes! Subscribe to our newsletter or follow us on social media to stay updated on exclusive discounts and special offers.